Part-time Employment at University Unions

Part-time Employment Application Process

University Unions provides job opportunities and training for approximately one hundred part-time employees in customer service, retail, food service, clerical, and technical positions. We hire throughout the year but fill most openings in the weeks before the beginning of each semester.

Most part-time positions at University Unions have student status as a requirement.

Persons interested in applying should:

  • Obtain an application packet from the Business Services office,
    or download and print the application file below:
  • Completed applications may be dropped off at the following locations:
    • SAC Hospitality Desk
    • Texas Union Hospitality Desk
    • Texas Union Business Services office, UNB 3.112, 8am-5pm Monday-Friday
    • No emails accepted.

Additional food service positions may be available with University Unions Dining Services, managed by Aramark. To apply for a position with Union Dining Services, drop by the Aramark office located inside Quizno's on the second level of The Texas Union 8am-5pm Monday-Friday, or call 475-6500 for more information.

University Unions at The University of Texas at Austin is an equal opportunity/affirmative action employer.

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SAC Ambassador

Hiring Department: SAC Hospitality
Hours: M-F 7-10am, 10am-1pm, 1-5pm, 11am-3pm, 3-7pm, 6-10pm, 7-11pm, 10pm-1am; Sa 9:45am-2pm, 2-6pm, 6-10pm, 9pm-1am; Su 11:45am-3pm, 3-6pm, 6-9:30pm, 9:30pm-1am
Date Available: Immediately
Pay Rate: $8.25/hr

Job Description:
The primary role of the Student Ambassadors at the Student Activity Center (SAC) is to assist and provide services to students, faculty, staff, and guests of the building in a professional and friendly manner. This position requires highly effective communication skills, attention to detail, and an ability to assist numerous guests efficiently. Student Ambassadors are integral in directing guests around the building and to other locations on campus. Therefore, candidates for this position should have good awareness of the campus' changing landscape and all advertised events in and outside of the Student Activity Center.

Duties and Responsibilities:
• Receive all incoming phone calls to the SAC general information line
• Receive patrons as they enter into the building
• Provide available services such as faxing, copying, access to the Student Workroom, and the Comfort Room.
• Assist in the distribution of tickets for special events.
• Direct tours of the SAC.
• Create documents and presentations for various administrative and promotional purposes such as DigiKnow slides and posters.
• Create imaginative decorations for the building.
• Assist in traffic control during times when the building has high occupancy.
• Assist with building evacuations and emergency procedures.
• Maintain the Hospitality Desk and make sure it remains professional in appearance at all times.
• Refer patrons to alternate locations if information cannot be found.
• Assist with all outgoing and incoming mail and e-mail.
• Assist all full-time SAC staff in various duties and projects.
• Maintain thorough knowledge of all SAC, University Unions, and campus-wide events.
• Maintain thorough knowledge of SAC building policies and procedures.

Candidates must be available to work alternate closing shifts as well as weekend shifts; 3+ days per week are required. All new employees are required to attend training on August 22, 2019, 11am-2pm.

Preferred Qualifications:
• Must be available to work alternate weekends.
• Be able to navigate through information and answer questions about UT and the Austin community. Vast knowledge of the University and the Austin community is a plus.
• Must be punctual, responsible, team players, problem solvers, organized, engaging, friendly, and upbeat.
• Strong communication skills are a necessity for this position.
• Candidates for this position must be approachable and eager to share knowledge about the Student Activity Center and The University of Texas at Austin in person as well as via phone, and written e-mail communication.
• Be a current student at The University of Texas at Austin.

Requirements:
• Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
• In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.

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SAC Delivery Facilitator

Hiring Department: SAC Loading Dock
Hours: M-F 11am-3pm
Date Available: Immediately
Pay Rate: $9.00/hr

Job Description:
Delivery Facilitators at the Student Activity Center serve as a first contact for guests and customers accessing the loading dock area of the Student Activity Center. Delivery Facilitators play a critical role in ensuring that the SAC’s recycling efforts in connection with LEED standards are correctly maintained. Delivery Facilitators ensure successful coordination of deliveries for food services in the building, loading and unloading for events. Further, they support professional staff with many of the landscape beautification efforts in indoor and outdoor spaces.

Duties and Responsibilities:
• Monitor and maintain SAC recycling efforts by, including but not limited to monitoring transport and pick up of recycling and maintaining kitchen area from being cluttered.
• Maintain cleanliness of the SAC outdoor space and outdoor furniture – this may include using a leaf blower, power washer, and/or garden hose.
• Ensuring the safety of the loading dock area by guiding in large trucks onto the loading dock and ensure pedestrians are safe, escorting delivery staff to their destination in the SAC, assisting with loading and unloading logistics.
• Oversee loading dock deliveries ensuring they arrive as scheduled.
• Ensure SAC guidelines are followed by visitors and vehicles.
• Monitor access to the loading dock elevator and basement area.
• Facilitate the receipt and storage of food service items and building supplies.
• Responsible for ensuring a safe delivery environment.
• Greet all drivers.
• Notify Dining Services of cleanliness/order issues with the refrigerator, freezer, and surrounding areas.
• Some heavy lifting may be required.
• Assist with building evacuations and emergency procedures.
• Assist all full-time SAC staff in various duties and projects.
• Maintain thorough knowledge of SAC building policies and procedures.

Preferred Qualifications:
• Ability to work effectively with others and follow oral and written instructions.
• Effective and positive communication skills.
• Candidates must be punctual, responsible, organized, team players, collaborative, and problem solvers.
• Be a current student at The University of Texas at Austin.

Requirements:
• Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
• In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.

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SAC Event Host

Hiring Department: SAC Reservations
Hours: Flexible hours available including morning, afternoon, and evening shifts (M-F 7am-11pm).
Date Available: Immediately
Pay Rate: $9.00/hr

Job Description:
The Reservations Office Event Host’s primary responsibility is to assist in coordinating and ensuring the successful execution of events in the Student Activity Center (SAC). This individual is integral in communicating with the event sponsors throughout all stages of the event planning process. Candidates for this position should possess excellent communication skills, strong attention to detail and a passion for exceptional customer service. They will need to adapt well to change and maintain their composure in a customer service role. They should be capable of handling a wide range of personalities and be able to manage conflict while remaining professional. Additionally, Event Hosts promote the SAC and its services and opportunities to the campus community. As such, this individual must be upbeat, approachable, and enjoy interacting with various types of populations.

Duties and Responsibilities:
• Assist in planning and programming events held in the Student Activity Center.
• Provide building and event space tours to potential clients (student organizations and University departments) and be well versed in the amenities and services offered by the SAC.
• Provide support to clients as they schedule reservations through the University Unions Online Reservations System and answer questions as they arise.
• Communicate with event organizers and outside vendors to assist in coordinating their events.
• Perform administrative tasks such as scheduling and data entry.
• Support on-site events by checking in with clients and assisting with load in and load out.
• Communicate event needs with other SAC departments including housekeeping, audio/visual, building safety and security, and maintenance.
• Work on special projects to enhance the operations of the Reservations Office.
• Assist in other areas of the SAC when called upon by other departments.
• Maintain thorough knowledge of The University of Texas Institutional Rules and SAC Building Policies and Procedures.
• Use a variety of software packages, including word processing, Outlook, Photoshop, event scheduling software (Events Management System [EMS]), PowerPoint, etc.

Preferred Qualifications:
• Availability to work on alternate weekends, to be scheduled in advance by the supervisor.
• Excellent communication skills, strong attention to detail, and a passion for exceptional customer service.
• Ability to adapt to change and maintain composure as challenges arise.
• Ability to manage conflict while remaining professional.
• Be upbeat, approachable, and engaging.
• Outgoing personality and comfortable with new people.
• Be a current student at The University of Texas at Austin.

Requirements:
• Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
• In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.

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E+E Programming Assistant

Hiring Department: Campus Events + Entertainment
Hours: M-F 9am-6pm
Date Available: Fall 2019
Pay Rate: $8.25/hr

Job Description:
The Programming Assistant provides customer service (both in person and over the phone) and reception support to the students and staff of the University Unions Student Programs Office and Campus Events + Entertainment (E+E).

Duties and Responsibilities:
• Serving as the Student Programs Office information desk attendant and first point of contact for all visitors, callers, and guests
• Providing accurate information and enthusiastic service to office visitors and callers—particularly as it pertains to E+E programs, events, and services
• Overseeing key distribution for student organizations’ locker and office space
• Keeping the office neat and organized
• Maintaining the Texas Union 2nd and 4th floor poster boards
• Completing special projects as assigned by E+E advisors and staff
• Other duties as assigned

Preferred Qualifications:
• Outgoing person with excellent interpersonal, communication, and customer service skills
• Ability to work independently
• Knowledge of the University Unions, campus life, and Austin community
• Familiarity with multi-channel phones
• Attention to detail and good listening skills
• Experience using standard office software and equipment
• Be a current student at The University of Texas at Austin

Requirements:
• Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
• In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.

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Cashier

Hiring Department: University Unions Underground
Hours: All shifts available. The Union Underground is open M-Sa 10am-1am, Su 12pm-1am.
Date Available: Fall 2019
Pay Rate: $8.25/hr

Job Description:
Opportunity for a Cashier in the University Unions Underground at the University of Texas at Austin.

Duties and Responsibilities:
• Front line customer service
• Register operation
• Assisting in inventory operation
• Maintaining of the facilities security and presentation
• Stocking of salable merchandise
• Troubleshooting and maintenance of equipment as needed
• Other duties as assigned

Preferred Qualifications:
• Outgoing person with excellent interpersonal and customer service skills
• Cash handling experience
• A willingness to assist others

Requirements:
• Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.

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Audio/Visual Student Assistant

Hiring Department: University Unions
Hours: Must have availability to work weekday evenings and weekends
Date Available: Fall 2019
Pay Rate: $10.00/hr

Job Description:
Audio/Visual Student Assistants are primarily responsible for the set-up of A/V equipment used within the Texas Union for events hosted in the space plus some general maintenance of equipment.

Qualifications:
• Basic technical knowledge of TVs and VCR’s, 35mm slide projectors, overhead projectors with LCD panels, camcorder operation, public address systems, and sound boards.
• RTF or electrical engineering student or electronic repair experience a plus.

Requirements:
• Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.

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UNB Hospitality Assistant

Hiring Department: University Unions Hospitality
Hours: Multiple Shifts available: Hours vary, late night and weekend shifts – must be available to work 3+ positions
Date Available: Fall 2019
Pay Rate: $8.25/hr

Job Description:
Students in this position serve as the staff for the Hospitality Office and the Hospitality/Information Desk in addition to assisting with events in the Texas Union.

Duties and Responsibilities:
• Assisting patrons with directions and campus information.
• Utilizing scheduling software.
• Acting as the patron point of contact for event-related information.
• Answering multi-line phones.
• Handling the Union’s Lost and Found.
• Relaying information to other members of the Texas Union staff.

Preferred Qualifications:
• Ability to work late night shifts, weekend, and commencement functions
• Customer service experience
• Excellent communication skills
• Wide knowledge of University information

Requirements:
• Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
• In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.

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Usher- Hogg Auditorium

Hiring Department: Hogg Memorial Auditorium
Hours: Work schedule depends on the events scheduled in Hogg Auditorium and varies weekly; shifts can range from late mornings to evenings.
Date Available: Fall 2019
Pay Rate: $9.00/hr

Job Description:
Ushers serve as front-of-house staff for Hogg Memorial Auditorium. The position is responsible for providing exemplary customer service, following safety procedures and caring for the facility during Registered Student Organization (RSO) and Department events.

Duties and Responsibilities:
• Ensure the safety and enjoyment of our guests.
• Attend to the needs of guests in a friendly and welcoming manner.
• Work with and take direction from our Front of House Managers and Event Managers.
• Act upon all comments/complaints in a prompt and friendly manner.
• Direct/escort guests to their seats.
• Ushers must understand the layout of the venue and area that they are assigned to.
• Answer guest questions regarding Hogg and surrounding area of campus.
• Assist in the resolution of ticket and seating problems.
• Assist Front of House Managers during late seating holds.
• Actively participate in the emergency evacuation of the theatre, if necessary.

Preferred Qualifications:
• Excellent customer service skills.
• Friendly, personable, and professional demeanor.
• A team player; ability to work well with persons from diverse backgrounds.
• Ability to work well under pressure.
• Interest in and enthusiasm for event management.
• Ushers are expected to stand for long periods of time.
• Ushers are expected to climb up and down stairs.
• Ushers are expected to lift and move up to 10 pounds.
• Ushers are expected to work in a dimly lit environment.
• Regular and punctual attendance is mandatory.
• Ability to work late night shifts, weekends, and commencement functions.

Requirements:
• Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
• In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.

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UNB Building Monitor

Hiring Department: University Unions
Hours: Tuesday/Thursday, 9:30am-3:30pm
Date Available: Fall 2019
Pay Rate: $11.00/hr

Job Description:
The primary role of the Building Monitor is to maintain building security, ensure University Unions policies and procedures are implemented correctly, and assist staff in providing services to students, faculty, and guests in a professional and friendly manner. This position requires effective communication and problem-solving skills, high attention to detail, excellent time management, and a strong work ethic.

Duties and Responsibilities:
• Escort nightly deposits.
• Contribute to a shift report.
• Assist Hospitality desk workers with their routines and aid Housekeeping and A/V staff when needed for events and day to day operations, such as the tear down of A/V equipment after events.
• Provide access to event spaces for patrons with event reservations, monitor scheduled events, and take attendance for each.
• Conduct regular checks of the building spaces to ensure events are going smoothly and all policies are adhered.
• Ensure building equipment in the Texas Union and Hogg Auditorium is operating correctly through software and manual inspections, submitting work orders to fix problems.
• Keep reserved rooms secure when not in use.
• Conduct periodic ID checks of individuals and groups in the building and report suspicious activity.
• Respond quickly to emergencies and provide assistance as needed by patrons or first responders.

Preferred Qualifications:
• Interact with guests and coworkers in a professional and respectable manner.
• Responsive and clear communication skills with regard to speaking, emails, phone calls, and text messages.
• Prior employment/experience in a supervisory or managerial position.
• Demonstrated ability to manage time and multiple tasks efficiently while providing quality results.
• Approachable and friendly personality, ability to work well with others as a team, and solve problems on their own.

Requirements:
• Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
• In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.